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Scrum Alliance Certified ScrumMaster Exam Sample Questions (Q24-Q29):

NEW QUESTION # 24
When a Scrum Master encounters resistance from outside of the Scrum Team, what should the Scrum Master do?

A. Escalate to management to reprimand the resisters
B. Work with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization
C. Create a status update meeting for all Scrum Masters to coordinate team dependencies
D. Not intervene in the business of others

Answer: B

Explanation:
When a Scrum Master encounters resistance from outside the Scrum Team, their role is to act as aservant leader and coach, ensuring the organization's adoption of Scrum is effective. Resistance often stems from a lack of understanding or buy-in regarding the value of Scrum.
According to the2020 Scrum Guide, the Scrum Master serves the organization in several ways, including:
* Leading, training, and coaching the organization in its Scrum adoption.
* Planning and advising Scrum implementations within the organization.
* Helping employees and stakeholders understand and enact an empirical approach for complex work.
In this case, the Scrum Master collaborates with other Scrum Masters to amplify the effectiveness of Scrum across the organization. This collaboration is essential for addressing systemic challenges or resistance to Scrum.
Why the other options are incorrect:
* A. Escalate to management to reprimand the resisters:Escalating and seeking reprimand is not aligned with the Scrum Master's role as a facilitator and coach. This approach could create conflict rather than resolve resistance.
* B. Not intervene in the business of others:The Scrum Master's role involves actively addressing impediments and resistance. Avoiding intervention undermines their responsibility to promote Scrum.
* C. Create a status update meeting for all Scrum Masters to coordinate teamdependencies:While collaboration among Scrum Masters is essential, "status update meetings" are not a Scrum practice, and coordination of dependencies is typically handled within Sprint Planning or during collaborative refinement sessions.

NEW QUESTION # 25
Whose responsibility is it to lead and coach the organization in its Scrum adoption?

A. Scrum Master
B. Developers
C. Product Owner
D. Customer

Answer: A

Explanation:
TheScrum Masteris responsible for leading and coaching the organization in its Scrum adoption. They play a critical role in helping the organization understand and implement Scrum practices, fostering an environment of empiricism and continuous improvement.
According to the2020 Scrum Guide, the Scrum Master serves the organization by:
* Leading, training, and coaching the organization in Scrum adoption.
* Helping employees and stakeholders understand and enact an empirical approach to work.
* Removing barriers between stakeholders and Scrum Teams.
Why the other options are incorrect:
* A. Customer:Customers provide requirements and feedback but do not lead or coach the organization in Scrum adoption.
* B. Product Owner:The Product Owner manages the Product Backlog and focuses on delivering value but is not responsible for organizational Scrum adoption.
* C. Developers:Developers are responsible for delivering the Increment and are not accountable for coaching the organization.

NEW QUESTION # 26
When the goal, scope and product domain are not understood by the Scrum Team, the Scrum Master should

A. Direct the Developers to stop working until the Product Owner improves the acceptance criteria.
B. Cancel the Sprint and schedule a new Planning meeting.
C. Facilitate a discussion between the Stakeholders, Product Owner and Developers.
D. Do nothing because this is the responsibility of the Product Owner.

Answer: C

Explanation:
When the Scrum Team does not understand the goal, scope, or product domain, theScrum Master should facilitate a discussion between the Stakeholders, Product Owner, and Developers. This ensures clarity and shared understanding, enabling the team to move forward effectively.
According to the2020 Scrum Guide, the Scrum Master serves the team by:
* Facilitating stakeholder collaborationas needed.
* Ensuring that the Product Backlog is understoodby the Scrum Team.
* Removing any barriers that hinder the team's ability to achieve the Sprint Goal.
Why the other options are incorrect:
* A. Direct the Developers to stop working until the Product Owner improves the acceptance criteria:Stopping work is not productive, and collaboration with the Product Owner and stakeholders is the proper approach to resolving misunderstandings.
* B. Cancel the Sprint and schedule a new Planning meeting:Cancelling the Sprint should be an absolute last resort and is typically done only when the Sprint Goal becomes unachievable.
* C. Do nothing because this is the responsibility of the Product Owner:While the Product Owner owns the Product Backlog, the Scrum Master is responsible for facilitating collaboration and resolving impediments.

NEW QUESTION # 27
Which activity seeks to build consensus in a group setting?

A. Facilitating
B. Coaching
C. Mentoring
D. Teaching

Answer: A

Explanation:
Facilitatingis the activity that seeks to build consensus in a group setting. In Scrum, the Scrum Master often acts as afacilitator, helping the team reach agreements during events such as Sprint Planning, Retrospectives, or backlog refinement sessions. Facilitators guide discussions neutrally, ensuring all voices are heard and helping the group align on decisions.
According to the2020 Scrum Guide, the Scrum Master:
* Facilitates Scrum events as requested or needed.
* Removes barriers to communication and fosters collaboration within the team.
Why the other options are incorrect:
* A. Coaching:Coaching involves guiding individuals or teams to improve performance, but it is not specifically about building group consensus.
* B. Teaching:Teaching focuses on imparting knowledge, not consensus-building.
* C. Mentoring:Mentoring involves a one-on-one relationship where the mentor shares knowledge and experience, which is not a group activity.

NEW QUESTION # 28
Members of the Scrum Team do not consider the Sprint Retrospective necessary. What should a Scrum Master do?

A. Let the Developers decide
B. Coach the Scrum Team to help them understand the purpose of the Sprint Retrospective
C. Escalate to the Product Owner
D. Exclude those members of the Scrum Team from participating

Answer: B

Explanation:
TheScrum Mastershouldcoach the Scrum Teamto understand the importance of theSprint Retrospective.
This event is essential for inspecting and adapting processes, tools, and team dynamics, enabling continuous improvement in future Sprints.
According to the2020 Scrum Guide:
* TheSprint Retrospectiveis a key event where the Scrum Team reflects on their performance and identifies actionable improvements.
* It promotes collaboration, accountability, and self-management, all of which are crucial in Scrum.
Why the other options are incorrect:
* B. Let the Developers decide:The Sprint Retrospective is a mandatory event for the Scrum Team, and the Developers cannot decide to skip it.
* C. Escalate to the Product Owner:The Product Owner is not responsible for team dynamics or facilitating Scrum events. This is the Scrum Master's responsibility.
* D. Exclude those members of the Scrum Team from participating:Excluding team members would undermine team collaboration and the purpose of the event. Instead, the Scrum Master should address the underlying concerns and help the team recognize its value.

NEW QUESTION # 29
......

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Pass Your Scrum Alliance CSM Exam with Excellent CSM Prepaway Dumps Certainly

CSM exam preparatory: Certified ScrumMaster Exam & CSM actual lab questions

Scrum Alliance Certified ScrumMaster Exam Sample Questions (Q24-Q29):

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